At the Julia Farr group, we welcome feedback from people living with disability, their families, their supporters, and other people with an interest in our work.

We recognise and accept that feedback can include complaints. We see complaints as an opportunity for us to improve what we do.

We aim to make it as easy as possible for you to give us feedback on our work.

There are three main ways you can give us your feedback or complaint;

1. Send us an email
2. Download our feedback form, fill it in and send it to us at Julia Farr group, PO Box 701, Unley Business Centre, SA 5061, or by FAX to 08 8373 8373
3. Telephone us on 08 8373 8333 and ask to make a complaint. We can then write down the complaint for you.

You can also download a copy of our complaints policy.

You can also download a picture of how we handle complaints.